Last Updated: February 13, 2026
1. Purpose
This policy governs how McGreen Acres communicates with customers regarding business operations and service fulfillment.
2. Types of Communications
We may contact customers for:
- Order confirmation and fulfillment
- Pickup coordination
- Billing and payment issues
- Subscription management
- Herd share pickup coordination and compliance
- Account support
3. Communication Methods
We may use:
- SMS/Text Message
- Telephone Calls
The primary method may vary based on urgency and availability.
4. Consent
By placing an order, enrolling in a subscription, or participating in services, customers consent to receive operational communications.
This consent is required for service delivery.
5. Contact Attempts
For fulfillment or pickup issues:
- Up to three (3) contact attempts may be made
- Over a period of up to ten (10) calendar days
If no response is received, the order may be canceled per our Terms.
6. Promotional Communications
Marketing emails and promotional messages are sent through our email platform.
Customers may opt out of promotional communications at any time using unsubscribe links.
Opting out of promotions does not affect operational messages.
7. Accuracy of Contact Information
Customers are responsible for maintaining current and accurate contact details.
We are not responsible for missed communications due to outdated information.
8. Message Frequency
We strive to limit communications to what is reasonably necessary for business operations.
Excessive or unnecessary messaging is avoided.
9. Opt-Out Limitations
Customers may not fully opt out of essential operational communications while maintaining active orders, subscriptions, or herd share participation.
Accounts may be suspended if communications are blocked.
10. Policy Updates
This policy may be updated periodically.
Continued engagement constitutes acceptance.