Effective as of: September 21 2025
1. RETURNS & EXCHANGES. For items purchased online, returns and exchanges are accepted within 7 days of the pickup date. To initiate a return or exchange, please contact us at info@mcgreenacres.com to obtain a return authorization. Be sure to include the item's order number and your reason for the return or exchange. All refunds and exchanges must be made in person as all purchases must be picked up in person.
2. ELIGIBLE ITEMS. The following items: Special-Order items, Custom Products, and Gift Cards are not eligible for return/exchange. We reserve the right to refuse any return/exchange, at management's discretion, if the item being returned/exchanged does not meet the criteria set forth within this policy.
3. CONDITION OF ITEMS. Items may be in any condition.
4. FORM OF PAYMENT. Refunds, if issued, will be issued in the original form of payment minus shipping and handling fees unless otherwise stated. If the original form of payment is unavailable, store credit may be issued at our discretion.
If you have any questions about this return policy, please contact us at info@mcgreenacres.com